Remember my post in mid-February about having gutters installed along the front of my house for $400? Daniel at DAJ Gutters was so awesome that I wrote about it here and reviewed him on Craigslist. It had been a while since I had experienced great customer service a great job done at the same time. Apparently, that sort of karma-pass-along leads to great things!
I got a call from Daniel in early March asking me where I had mentioned him since he actually got a couple of jobs from it. I explained that I reviewed him honestly on Craigslist and just kept renewing my review every few days as they allow. He was excited and asked if I could show him how to post his services on Craigslist too. I said sure and he replied “Great! I’ll measure the roof along the back of your house and back patio for gutters there too.” I was really surprised. I hadn’t expected that offer for sure!
Well, March turned into April and Daniel hadn’t stopped by. I figured he had re-thought his offer, so I just shrugged and forgot about it. It has been super rainy after all – he probably got enough “real” jobs that he wouldn’t follow through with his idea with me.
Then in mid-April, Daniel called again to see if he could stop by. He measured the back roof area, made plans, and we sat down for half an hour to set up his first Craigslist listing. He left with a general understanding of what he’d need to do, but then another month passed…
THEN, this past weekend, Daniel popped up again and installed my new, free gutters along the back and thanked me again for my help. So, these are the gutters that good karma built:
This just reminds me that spreading the word about great experiences is even more important than warning people about sucky companies and service. A good word helps the people who deserve to be promoted.
Have you spread the word about an awesome experience lately? 😀