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My Cell Phone Was Stolen – Part 2

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For those of you who may have missed it, my cell phone was stolen on April 4th, 2011 while I was donating blood.  I broke down the events of the first two days in the post I linked to in the last sentence, and here is what has happened in the saga since then.  Let me just start by saying that paperwork is a pain in the butt.

My Cell Phone Was Stolen – Timeline for April 6, 2011:

  • 9:55am – Call Geico Home Insurance line and request an emailed copy of my Homeowner’s Declaration Page since I can’t seem to find it quickly at home.
  • 10:00am – Receive emailed Homeowner’s Declaration, yay!
  • 10:05 am – Print out claim form from Discover Card for my Samsung Epic and fill it out.
  • 10:15am – Call Houston Police Department to request a copy of my report.  I am told I will have to mail in the request with a dime attached for each page (my report is one page long) and include a self-addressed envelope.
  • 10:30am – Call the Sprint Store we bought our phones at to see if they can print me out a receipt from late January.  They can!!!  Woot!  No more searching!
  • 11:00am – Mail out request for 2 copies of my police report along with 2 dimes and a self-addressed envelope.
  • 11:05am – Make a note on my calendar to call if I don’t have those reports within 2 weeks.
  • 11:20am- Print out my Discover Card statment and Homeowner’s Declaration Page.  Paper-clip everything together while waiting for the original receipt and police report.
  • 5:05pm – Pick up printed copy of my original receipt from the Sprint Store.  Also look at the current price for the Samsung Epic ($500).  Realize I am spending a heck of a lot of time trying to recoup $325.  Oh well.
  • 5:30pm – Research prices on the Samsung Epic online.  It looks like I can get one from Craigslist for $250-$300.

My Cell Phone Was Stolen – Timeline for April 12, 2011:

  • 5:00pm – Received the copy of my police report.
  • 5:30pm – Found a suitable replacement on Craigslist for $290 – almost brand new and the seller was willing to meet me at a Sprint store to have it transferred over to me before I pay.  Scheduled a day to meet up on my side of town on Friday.

My Cell Phone Was Stolen – Timeline for April 13, 2011:

  • 8:15am – Faxed in all of the paperwork to the Discover’s insurance claims department.

My Cell Phone Was Stolen – Timeline for April 14, 2011:

  • 3:00pm – Get email from Discover’s claims department saying that I left out a Written Statement of Loss, which I verified from their first email that THEY NEVER MENTIONED BEFORE.  Grrr…

My Cell Phone Was Stolen – Timeline for April 15, 2011:

  • 8:00am – Fax it my Written Statement of Loss
  • 2:00pm – Craigslist seller asks me if I’ll give him gas money since he’s driving 45 minutes to meet me.  I say no.  He says okay.  He cancels on me an hour later.
  • 4:30pm – I call Sprint to see how much a new Samsung Epic would be for me.  I nearly gag when they tell me $499 plus tax.  That would be a $540 phone!
  • 5:30pm – I try calling one more person on Craigslist, but he no longer has the phone.
  • 5:45pm – I get frustrated and find a seller on Ebay with more than 14,000 positive reviews that is selling my exact phone for $325.  With shipping and Texas taxes, the total is $378.  I paid with my Discover again just to keep myself covered.

My Cell Phone Was Stolen – Timeline for April 19, 2011:

  • 5:15pm – Find a note from USPS on my door saying the package requires a signature and must be picked up at the local USPS office after tomorrow morning.  Let’s just say I was not happy.

My Cell Phone Was Stolen – Timeline for April 20, 2011:

  • 12:15pm – My awesome husband, who was actually home sick with a monster head cold, picked up my phone for me and brought it to my job.  He also took me out to lunch.  I love him.
  • 12:30pm – My new Samsung Epic is activated and working, woot!
  • 4:45pm – I run by a Sprint store and have my contacts copied over.
  • 6:00pm – I downloaded the free Total Equipment Protection App that the Sprint store clerk recommended.  Now my lost or stolen phone can put out a loud ring, be located via GPS, and can be locked, shut down, and/or wiped if I can’t find it.

My Cell Phone Was Stolen – Timeline for April 22, 2011:

  • 11:00am – Received an email from Discover’s insurance company stating that my claim has been approved and a $324.78 check will be on its way soon!  Woot!!!

So I have a smart phone again, yay!  Maybe I won’t have to spend 2 hours checking email every night now.  🙂  This whole claims process was a pain, but I am tried to stay positive.  Now I just need to wait patiently for that check to pop up.

How was your April ? 

FYI:  I worked at a dead end cubicle job from 2005-2011 for about $30,000 per year.  I went self-employed in July 2011 and make between $70,000-$90,000 through blogging, professional pet sitting, hubby's reffing, and our rental home.  If you’d like to start your own site (link to my free step-by-step guide), I highly suggest checking out Bluehost (my referral link with a nice discount for you, PLUS a free custom header banner from me!).  Please contact me any time at budgetingfunstuff*at*gmail*dot*com with questions or just to brainstorm! I’d love to help!
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21 thoughts on “My Cell Phone Was Stolen – Part 2

  1. Eh. My fiance’s motorbike got stolen, I’ve been working long hours and doing more socialising than usual and may have a job offer soon. Eventful to say the least!

    Funny how when it comes time to make a claim, it’s a huge drama – almost less of a headache to self insure for smaller things…

  2. Nice! At the least you now have a phone and you got a good chunk of change to cover the expense. Furthermore you now have a way to track your phone if it’s stolen again. 🙂

    -Ravi Gupta

  3. Hooray!! I am so glad you got reimbursed!

    I am glad Ebay worked for you. I bought a phone on Ebay once and it turns out it was stolen and it could not be activated. Paypal covered the cost of that purchase!

    Any chance you bought your old phone? (Hee Hee)

  4. I have to give you mad props for sticking with all the channels and actually going through the process with all those agencies. I would have just cried… then again, I still don’t have a smart phone…


  5. @eemusings, yeah, I wasn’t planning on insuring my cell phone at all, but I remembered that Discover automatically insures electronics that you buy with their card. It was a headache, but $325 fixes a few headaches. I wouldn’t have made the claim if we were talking about $50 though…

    @Dave, yes it did! I did a happy dance and made my husband laugh. 🙂

    @Ravi, I’m only out $53, which is less than Sprint’s insurance would have been, so I will consider this one a win. 🙂

    @Everyday Tips, I spent an extra $60 on an Ebayer with 14,000 positive reviews and 10 of those were for my exact phone within the last 2 weeks. I was trying not to take any chances.

    Nope, it’s definitely not my phone, lol. I had dropped my phone several times already and I don’t see my scratches on the side. 😉

  6. @South County Girl, oh, there was a lot of crying the first 2-3 days. That was the same week my husband was first told he was being fired too…it was a bad week.

    Now my husband is at least guaranteed a job even if it won’t be his job, I have a phone again, and we refinanced our house for free (that post is tomorrow). Yay for good karma!

    @Denise, woot! I love it when things work out!

  7. Since this is a very important piece of equipment and it is likely to happen again, I would put all the things I need together. That way the only thing you need is the police report. BTW, did you back up your contacts, etc? It is funny how we feel so good that it worked out. Doesn’t Discover advertise this feature?

  8. Great to know everything worked out with Discover! I never buy from ebay because my friend has the same experience as Kris. But so far all the things I needed was available from Amazon market place, if not, I will research the buyer like you did and buy from ebay I guess.

  9. What a pain April appears to have been!

    At least you got a new one, and you now have a smart phone again!

    I was shocked that someone stole your phone at a giving blood function, sickening…

  10. Sounds like a massive headache. Glad it got resolved for you. I was surprised and chuckled about sending in a dime to the police department. Reminded me of getting a quarter taped inside my birthday cards from my grandparents growing up.

  11. @krantcents, great minds think alike, lol. I have all my necessary paperwork together already. 🙂 No, I had not backed up my contacts, but thankfully I had 99% of them on my old flip phone still, so I only lost the people I had added in the 2 months.

    @Suba, I was not planning on buying from Ebay, but I could only take so much crud from Craigslisters and couldn’t stomach the $500 Amazon and Sprint were asking for…

    @Jenna, we have been traveling a lot too. Last weekend we were at a friend’s ranch house, this weekend we are going to Dallas for a Curling Bonspiel (tournament), and the weekend after that we are driving a few hours to see the Transiberian Orchestra’s Beethoven’s Last Night. Woot for mini-vacations!

    @Money Reasons, I know. I wish the thief the worst kind of luck imaginable…

    @optionsdude, yeah, the dime made me laugh too. 🙂

    @Well Heeled Blog, it’s okay now. 3 1/2 weeks later, I am only out $53 and a couple of days of suckiness. Not too bad considering…

    @Doable Finance, I didn’t lose it the first time. It was most probably stolen out of my purse while I was snacking in the “recovery” area after donating blood. But I do plan on keeping a very close eye on it from here on out…

  12. @Sheila, thanks! And yes, back up your phone. 🙂

    @Jeff, yep, that post got the second most comments within the last 30-45 days (I forget what I have that set for) and is in the top 10 overall. 🙂 I have very supportive readers. Thank you.

  13. What an ordeal! Glad it worked out for you in the end. Silver lining, it worked out. One of your most popular posts. Great reader support. Terrific husband. I’d say you came out ahead. Shame on that cell phone thief!

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