Holy moly. My new phone (the Samsung Galaxy S3 we bought in April) started fritzing out on me big time over the weekend, and Sprint sucks. And I don’t know what to say about Samsung yet. But this one crappy phone caused my Monday to stink.
The Run Around
We took my phone in to the main Sprint store/repair facility in the area (an hour drive roundtrip) on Saturday. But we waited 10 minutes to be told that we would need to wait another hour to be seen. So we made a Monday appointment at noon. Well, we arrived at 11:50am, they FINALLY saw us at 12:20pm, and then they said that it would be $75 to repair even though the phone is less than a year old. If we wanted a free repair, we would have needed to be paying for the insurance or send the phone to Samsung. Great…what a waste of time (about 2 hours total with driving). They could have told us that on Saturday…
At this point, my husband is pissed. He then goes to a repair facility in a Best Buy that is listed on the Samsung website. An hour later, he’s home again since that place doesn’t actually do repairs. So the website is wrong and that ticks us both off even more. So I lose him for most of Monday to whatever guys go to in their minds when they are too pissed to deal with the world.
It also didn’t help him to cheer up when we both decided (while we were in different rooms of the house) to call Samsung and get a repair ticket started that way. Anyway, after having to call back because they dropped my first call after getting all of my info, I finally get a repair ticket started, the mailing label I need, and I sent off my dang phone to be fixed.
Other Broken Stuff
Hubby and I are feeling much better today (I’m writing this Tuesday around lunch). We’re packing for a board gaming trip, wrapping up what we can of business deals before we have to work out of a hotel lobby, and we’re trying not to think about the things that can’t be fixed yet.
We’re having cable problems and are looking into ways to cancel cable and still watch some tv and sports (mainly trying to figure out how to watch NFL games without cable). Our icemaker in the freezer isn’t working despite it being “fixed” last Friday. The repair guy should pop up today again. And I will be waiting more than a week to get my phone back – hopefully repaired. Oh, and we have little stuff like a computer keyboard and mouse that have been acting up as well as my 8 year old laptop.
Grrr. I know everything breaking at once is normal, but I don’t have to like it.
During more annoying periods of life like this, I try to take a few minutes to breathe and think of all of the stuff that is good and stable. I went to the park yesterday afternoon after mailing off the phone and just sat there for 20 minutes.
I thought about the fact that I work for myself now, that my marriage is overall better than ever, that we finally have good friends, and that I was about to pick up my Little Bro and hang out. Life is generally good and I need to learn how to handle little stressors better. That may be a constant work in progress.
I told myself that stuff breaks – it’s the way of the world. I tried to think of ways to tell Sprint how I felt about all of our time wasted, which led me to remember a post about Republic Wireless and Ting at Mr. Money Mustache. We may be breaking our Sprint contract and switching to Ting (I have to do the math on how long it would take to make back our cancellation fee…we just started our new term in April).
Anyway, do you have a good way of dealing with crappy days like this? Do you go to a park or quiet place too? Or do you beat the crud out of a sparring dummy? What’s your coping mechanism?